NHS Communicate


Managing reputation under pressure

01 Feb 2023

Research published earlier this year suggested that satisfaction with the NHS among the public is at the lowest level ever recorded.  Facing a new wave of criticism from media commentators, and with significant operational challenges and pressures still to be managed, we ask experts from other sectors to share their experience and learning from managing organisational reputation under threat. 

Dan Wellings , Senior Fellow - Kings Fund
Helen Boaden , Former broadcasting executive - BBC
Sir Robert Francis - Healthwatch England
Christian Petrovic, Policy and Communications Lead - AstraZeneca