NHS Communicate


On 1 February 2023, the NHS Communicate conference returns for the second time. Taking place online, the conference will offer an unparalleled opportunity for senior communicators across the health service to explore the reputational challenges facing the NHS and to share expertise and learning from healthcare and beyond. 

It seems like a long time since members of the public were clapping for NHS staff at the height of the pandemic. Today, the NHS finds itself under increasing operational pressure, with lengthening waiting times and an exhausted workforce with low morale.

With public satisfaction at a 25-year low, and following recent tax increases to fund extra investment, public scrutiny of the NHS has rarely been greater.

Building on the great success of last year’s inaugural event, NHS Communicate 2023 is a chance to explore the impacts of the pandemic on the reputation of the NHS and the role of communications in supporting and helping to build and sustain its profile and reputation. Whether it is demonstrating the value the NHS delivers to patients, or positioning the NHS as an employer of choice, NHS communications plays a vital role.

Communicate 2021



This is a unique opportunity for NHS communications professionals to come together virtually, network, and debate the issues around the reputation of the NHS, sharing expertise and learning from some top speakers.

We’ll be asking who is responsible for managing the reputation of the NHS; considering how others outside of healthcare have handled huge reputational challenges.

We’ll explore the role of outside parties and influencers; debating the ethnics of reputation management; getting into the detail of facing high profile crises; asking how we can build and sustain the NHS’ reputation within organisations and local communities, and much more…


The NHS Communicate Conference provides a great opportunity to catch up and exchange ideas with peers from across the sector. It's designed for senior level communications professionals from:

  • NHS trusts and foundation trusts

  • clinical commissioning groups

  • integrated care systems

  • primary care networks and primary care federations

  • national bodies

  • voluntary sector providers of NHS-funded care

  • any full member of NHS Confederation or NHS Providers


We're committed to giving you value for money which is why we've kept our conference rates at 2021 prices! The online ticket includes full access to the online event platform on the day as well as access to session recordings after the event.

Ticket prices

Standard ticket - £50


We're dedicated to helping support professional development for you and your senior managers, and are keen to ensure the widest possible join us at NHS Providers Communicate. We know that increasing diversity, particularly from ethnic minorities, across the NHS and in our communications teams is a high priority for many of you - as it is for us at NHS Providers, NHS Confederation, and the Centre for Health Communications Research.

That's why, if you have already booked your ticket for NHS Communicate, we're offering a free ticket for one of your colleagues. If you work with any communications managers or 'heads of' (your next generation of aspiring  leaders) from ethnic minority groups, then please let them know of this offer. The offer is open to anyone below board level, providing a unique opportunity for them to develop their leadership mind-set by taking time out of the office to learn and debate amongst senior health professionals.

Your future leaders will benefit from: 

  • the chance to raise their profile, network and learn NHS trust leaders alongside wider healthcare stakeholders
  • gaining transferable skills and learning to improve their work
  • the opportunity to delve into the particular challenges they may face and work through them with others who may have overcome them

To take advantage of this offer, please share the code NHSCOM100 to allow your colleagues to book their development place at register.